1. THE BICYCLE NETWORK CASHBACK PROGRAM

The Bicycle Network Cashback program is a rewards program designed specifically for Bicycle Network members. Where you earn bike cash to use on your Bicycle Network membership or for any of our great events.

As a member, you can immediately earn bike cash from your everyday shopping. From your online shopping or on your bike and gear shopping.

Earn 5% bike cash from your everyday shopping like groceries, drinks and petrol with our Express eVouchers. 

Earn up to 25% more bike cash from your shopping at out our Online Shop which features over 200 retailers. You can shop for sporting goods to fashion and footwear, for health & beauty products to homewares. 

Plus get up to 10% bike cash from some of the biggest and best-loved online bike retailers. 

It’s that simple. Just do the shopping you normally do at our participating retail partners. You’ll be surprised at how much you could earn – check out the bike cash calculator to find out. It could total hundreds of dollars every year.

As you shop, your bike cash accumulates seamlessly and automatically. You can build up enough bike cash to cover your Bicycle Network membership before it’s due, or to pay for any of our great events throughout the year.

Bike cash is cash back that you earn by shopping at our participating outlets. You can earn from your bike spend, from your everyday shopping instore or from shopping online at our participating retail partners.

To see how much bike cash you could earn, check out the calculator at the website. You'll be surprised.

The primary benefit is bike cash. But there are other features that make the program work for you as you want.  

Our website provides you 24/7 anytime-anywhere access. You can search for participating retail partners, go online shopping, or see your bike cash balance.

Our Cashback Express app gives you express access to all the key features of the program 24/7 anytime, anywhere on your mobile.

The Cashback Alert feature alerts you whenever an online retail partner provides bike cash without you having to go to our website. It even alerts you when you google search.

Our eWallet stores your Express Shopping Vouchers so you can access them quickly and easily,  especially with our Cashback Express app.

We’ll send you regular updates with the latest information including advice on new retail partners and special offers.

2. HOW BICYCLE NETWORK CASHBACK WORKS

It’s simple. You're automatically a member because you're a Bicycle Network member. You just need to activate it – then shop via our website and our retail partners – and watch your bike cash grow.

1. Shop Bike. Buy your bike gear from our participating retail partners displayed in the Shop Bike section of our website.

2. Express Vouchers. Earn 5% bike cash from your everyday shopping like groceries, drinks and petrol. Buy your vouchers now and have them instantly delivered. This means you could purchase them even while you’re in the queue!

3. Shop Online. Earn up to 25% more bike cash from your online shopping at out Our Online Shop which features over 200 of the best retail partners.

To see your bike cash balance, go to My Profile at our website anytime, anywhere.

Your bike cash balance will appear on the Bicycle Network Cashback home page when you log in.

For more details, go to the My Profile section and follow the instructions. You can see what transactions you’ve made, how much you have earned, and the status of your bike cash account (including pending cashback, where we are waiting for the funds to arrive from our retail partners)

3. THE PARTICIPATING RETAIL PARTNERS

Participating retail partners have agreed to provide bike cash for any purchase made via the Bicycle Network Cashback website. They provide these benefits for your shopping in return for your custom. 

Yes, we have some of the best online bike retail partners participating. In addition, there is a range of department store and sports retail partners who sell bike gear as part of their range who are participating in the program.

4. BICYCLE NETWORK CASHBACK

You earn bike cash by buying from our participating retail partners in 3 ways

1. At Shop Bike – buy your bike gear from our participating retail partners displayed in the Shop Bike section of our website

2. With Express Vouchers – earn 5% bike cash from your everyday shopping like groceries, drinks and petrol. You can buy your vouchers now and have them instantly delivered, then spend them when you’re ready.

3. At Shop Online – earn up to 25% more bike cash from your online shopping at out our Online Shop,  which features over 200 of the best retail partners.

It varies depending on the retail partner – up to 25% with some retail partners.

You can check your balance and transaction history at any time at the Bicycle Network Cashback website. Click on the ‘My Profile’ button and follow the prompts to your account

For Express Vouchers, within 24 hours of the delivery of your purchase.

For an online purchase at via Online Shopping Centre or Shop Bike, your Bicycle Network Cashback account will be updated within 48 hours. Initially, you will see the bike cash you have just earned as a 'pending' amount. Processing usually takes between 30 and 60 days depending on the retail partner, after which time it will be credited to your account and is available to redeem.

You can choose how you wish to use your bike cash balance. There is a range of options – all of which will help to cut the costs of your cycling passion, and help you support Bicycle Network in their fight for better conditions for all riders.

Go to your My Profile page or click on the quick link. Follow the prompts. Make your choice of how you want to redeem and how much.

5. SHOP BIKE

Shop Bike is your convenient place to go when you want to go bike shopping. Where it makes sense to buy your bike gear because your earn bike cash every time you buy via the Bicycle Network Cashback website.

At a glance, you can see which online bike retail partners are part of Bicycle Network Cashback. And you can click through directly to their sites and go shopping knowing that we're tracking you so that you'll get your bike cash when you purchase. 

Find the retail partner you are interested in then click on the logo. You will be taken to the retail partner website. From there, shop and buy as you usually would. And when you buy, your bike cash will automatically be processed.

6. OUR APP : CASHBACK EXPRESS

Express is our mobile app. It’s called Cashback Express because it gives you express, direct and immediate access to the benefits of Bicycle Network Cashback on your mobile 24/7 anytime and anywhere.

You can buy Express Vouchers and have them ready to use instantly – whilst you’re instore or in the queue.

With the Voucher eWallet, you get express access to the eVouchers you’ve purchased so you can use them at any time

You can express buy your movie tickets and earn bike cash on every ticket.

You express shop online and earn bike cash at our most popular online retail partners whilst you are on the go.

You can also express check your bike cash at any time.

Make sure you download Cashback Express as soon as you join the program!

7. EXPRESS eVOUCHERS

Express eVouchers enable you to earn bike cash from your everyday, instore shopping. 

We send you the eVoucher for the retail partner you choose when you purchase, right away, so you can shop immediately.

Your eVoucher appears in your Voucher eWallet instantly. Plus, we send to you an email with your voucher attached.

You earn 5% Bike Cash each time you purchase an Express eVoucher.

Go to the Express eVoucher section and choose which type of Express eVoucher you want.

We send you the eVoucher for the retail partner you choose straight away so you can shop straight away.

Normally, immediately. However under some circumstances it may be delayed until the next business day.

Yes. The expiry date will be prominently displayed on the eVoucher.

The cost depends on your method of payment. 

This is dependent on the partner providing the card, however in most instances you will need to keep track of how much has been spent.

Yes. This is because of the risk of fraud and limitations placed on the use of vouchers by our retail partners. 

8. MOVIE TICKETS

You can buy movie tickets from Village, Event, Hoyts and Ace Cinemas.

You can buy a wide range of tickets from Childrens to Adults to Gold Class/LUX

WIth each ticket you buy, you earn bike cash worth up to $12 per ticket

Depending on the cinema chain, it varies from $3 to $12 per ticket.

Click on the More Info button. You will go to a screen that shows the bike cash you can earn. When you then click on Buy Now, you are transferred to our supplier who will process your order. And email you your tickets.

Note that for securty and fraud protection reasons, you will be asked to register with our supplier. Unfortunately we can't use your existing registration details.

9. SHOP ONLINE

Shop Online offers you a wide range of online shopping stores to choose from - over 200 brands!

By shopping via Shop Online, you earn bike cash with each purchase. So if your favourite online shop is part of our network, it makes sense to shop via us because you earn Bike Cash you wouldn’t normally receive.

Simply browse through our retail partners and find where you would like to shop. Click on the logo and you will be then linked directly to the store site. Purchase the item(s) you want.

Each purchase will earn you bike cash which will be credited to your account as soon as the funds are received from the retail partner.

Bike cash will initially be shown as Pending. The funds will be credited to your account as soon as we receive it from the retail partner. Each retail partner has different timeframes for paying the cash back to us. Bike cash could take up to 90 days before it is credited to your account depending on the returns policy of each retail partner

10. CASHBACK ALERT

Cashback Alert makes sure you get the most out of your Bicycle Network membership. Because it alerts you whenever one of our online shopping retail partner partners provides you with bike cash. 

When you're on your PC, you will be alerted when a retail partner is part of the program if you visit their site, and you can jump to Bicycle Network Cashback without having to go to our website. It also alerts you when our online shopping partners show up in your Google search results.

Check out the video - which you can find when you click on the Download button on the Home Page of our website once you've logged in.

But you need to download Cashback Alert to get the benefits. It's not automatic.

Nore that the Cashback Alert feature does not apply to when using your mobile phone or tablet.

You need to download Cashback Alert to get the benefits. Click on the Download button on the Home Page of our website once you've logged in.

Then, follow the prompts. You will maximise your chance of securing the many opportunities that Bicycle Network Cashback offers you!

11. PRIVACY

Bicycle Network Cashback is committed to protecting the confidentiality of your personal information. Refer to the Privacy Policy at the Bicycle Network Cashback website. We collect personal information in order to provide services and products to you, to maintain and improve customer service and to advise you of other Bicycle Network Cashback offers, products or services which may be of interest to you. Whilst you may opt not to provide us with your personal information, you should be aware that without this personal information, we may not be able to provide you with the services and/or products you are expecting. 

12. FEES & CHARGES

a. there is a monthly administration fee of $1.00 that is charged only if you have a balance in your Bicycle Network Cashback account. If you have a zero balance or have not yet earned any Bicycle Network Cashback, there is no charge

b. there may be a fee for each Express eVoucher you purchase depending on your means of payment

c. there may be a processing fee for the redemption of your bike cash. This will depend on how you wish to redeem

13. CONTACT US

For general enquiries on the Bicycle Network Cashback program, head to the ‘Contact Us’ tab and complete the online form.

Go to Contact Us. As part of your message, you need to provide us with the store name, the transaction date and amount plus the order number which you will find on your receipt from the retail partner.  We will then contact the retail partner and come back to you.